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The Answer Guide

What Exactly is a Service Agreement?


How does it differ from an extended warranty?...
How does it save money?

Why do air conditioning companies promote service agreements? What service or maintenance procedures are performed as part of a service agreement?

A service agreement is not an extended warranty. In fact, a service agreement will ensure that the manufacturer’s maintenance requirements are met so that your comfort system will remain in warranty. Without documented annual maintenance, manufacturers are under no obligation to honor their own warranties.

A Few Facts

  • Annual maintenance pays for itself in operating cost savings during the peak season alone. Empirical university and utility research found operating cost savings of $32.76 per month from annual maintenance. Not only was efficiency restored, but capacity was also recovered, improving comfort.
  • All manufacturers in the heating and air conditioning industry recommend annual maintenance. What many consumers do not realize is that in the fine print of their warranties, they require maintenance for their warranties to remain in effect.
  • Heating and air conditioning systems work hard. They are cycling on and off, starting and stopping 4 to 8 times an hour. It’s like driving your car in city traffic and shutting it off at every stop light.

What’s the difference between a service agreement and an extended warranty?
Many consumer electronics companies sell extended warranties that they name “service agreements.” These are little more than insurance programs. Service agreements or maintenance agreements in the heating and air conditioning industry are something else entirely. These involve true maintenance work that equipment manufacturers require on an annual basis for their warranties to remain in effect. They also involve safety checks for your gas combustion heating system that literally could save lives.

Why do I need service twice a year?
Service is needed before the start of each cooling season and each heating season. Different maintenance procedures are performed for your cooling system than for your heating system. Because your comfort system works so hard during the year, a number of components need adjustment, calibration , lubrication, and cleaning each year. Your system will still work for a time without the maintenance, but not as efficiently. In addition, a number of items are checked. Some of the checks are to identify and stop small problems that could become big problems. Some are to verify safe operation.

How does a service agreement save me money?
Service agreements save you money by restoring efficiency, preventing inconvenient breakdowns, and extending the life of your equipment. You can get the same maintenance without a service agreement, but it costs more. With a service agreement, the service is scheduled during slow periods, so you receive a discount. In addition, you also save on emergency service during the year.

© 2003 Service Roundtable

 

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AMERICAN STANDARD DEALER

Have us repair your American Standard Air Conditioner near Southlake TX.

TESTIMONIALS

“It gives me great pleasure to write this letter of recommendation for AC and Heat" more
- Zig and Jean Ziglar

“They are punctual and clean up after themselves and are just nice people to do business with.” more
- Tom and Barbara - Hudnall Bedford, Texas

“Rob and Sean (technician) are always welcome in our home and we trust them completely.” more
- Tom & Cindy LaDuke - Grand Prairie, TX

“In the hot summer of 1998, our old air conditioning unit was not cooling our house and our electric bills had tripled in price. So, we called  AC & Heat Solutions.”

CERTIFICATIONS

Our technicians are NCI certified to perform Air Conditioning unit repair by Grapevine TX.
Have a company that's Builders Performance Incorporated perform your AC maintenance near Colleyville, TX.Our technicians are NATE certified to perform Cooling repair by Southlake TX.
 
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With regularly scheduled maintenance check-ups we also offer you peace of mind, ensuring your equipment operates safely and continues to keep your home the place to be all year round. AC & Heat Solutions employs only the best technicians for air conditioner repair and, furnace repair, heat pump repair, ductless mini-split repair, commercial appliance repair as well as all air conditioner replacement, furnace replacement, heat pump replacement and commercial refrigeration replacement in Wylie TX, Garland TX, Krum TX, Richardson TX, Allen TX, The Colony TX, Corinth TX, Sachse TX, Plano TX, Grapevine TX, Fort Worth TX, Dallas TX,  Decatur TX, Frisco TX, Mesquite TX, Denton TX, Azle TX, Arlington TX, Justin TX, McKinney TX, Carrollton TX, Keller TX, DeSoto TX, and Irving TX. A good heating and air conditioning repair or service company near you. Should something happen and your system stop working, AC & Heat Solutions is just a phone call away and can normally service your equipment within 24-72 hours of your call.

 

AC & Heat Solutions
2000 E Continental Blvd Ste. B
Southlake, Texas 76092

Phone: 817-421-4190
Email: service@acandheatsolutions.com
AC & Heat Solutions is an accredited BBB Business in Southlake TX.
Texas License Number: TACLB023486E
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Have us service your Lennox Air Conditioner in Keller TX.We install and repair Carrier Air Conditioning units in Colleyville, TX.We will repair your Amana Air Conditioner in Southlake TX.Have AC & Heat Solutions maintenance your Goodman Air Conditioning unit in Grapevine TX.We will service your Westinghouse Air Conditioner in Keller TX.AC & Heat Solutions services RUUD Air Conditioner units in Southlake TX.Have us repair your York Air Conditioning unit in Southlake TX.We maintain Bryant AC units in Southlake, TX.Have your Trace Air Conditioner in Grapevine TX with AC & Heat Solutions.Have us service or repair your Rheem Air Conditioner in Keller TX.Have us repair your American Standard Air Conditioning unit in Colleyville, TX.